Principal Product Manager, Protection Programs
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: Remote within the United States; applicants must live in an approved U.S. location by their first day. Hiring is available anywhere in the U.S. except D.C. and Hawaii. Compensation-based restrictions may apply in California, Maryland, New York, Pennsylvania, Rhode Island, and Washington. Colorado employees may work remotely statewide, from the downtown Denver office, or in a hybrid arrangement.
Salary: $170K–$205K, depending on relevant experience, plus eligibility for a variable annual bonus based on company and individual performance.
Company
operates a vacation-rental platform focused on making vacation rental easier for homeowners and guests.
What you will do
- Define the vision, strategy, and roadmap for Protection Programs, connecting customer value, risk reduction, and sustainable business performance.
- Develop a portfolio strategy for damage protection, travel insurance, chargeback insurance, and related offerings.
- Own program commercial models, evaluating pricing, conversion, coverage, partner economics, claims costs, operational expenses, and contribution.
- Identify growth opportunities across customer segments, distribution, packaging, pricing, and partner capabilities; turn them into measurable product bets and business cases.
- Improve the end-to-end experience across selection, purchase, servicing, cancellation, and claims while clarifying coverage and eligibility.
- Lead discovery, definition, delivery, launch, and iteration with Commercial, Finance, Legal, Compliance, Operations, Support, Design, Engineering, and external partners.
Requirements
- Minimum 10 years of product management experience, including 0-to-1 product buildouts and strategy and delivery ownership for complex products or product areas.
- Strong commercial judgment and experience shaping a product business model, including revenue, margin or contribution, pricing, adoption, partner economics, and cost-to-serve.
- Experience turning ambiguous opportunities into focused strategies, business cases, roadmaps, and measurable results.
- Experience building products involving financial risk, insurance, payments, lending, warranties, fraud, disputes, or other regulated or partner-dependent services.
- Ability to connect product decisions with customer segmentation, positioning, packaging, distribution, and sales or channel enablement.
- Strong customer discovery skills and the ability to balance customer needs with business viability, risk controls, partner requirements, and operational realities.
- Experience collaborating with external partners and Commercial, Finance, Legal, Compliance, Operations, Support, Design, and Engineering teams.
- Comfort using product and financial data to define success measures, assess performance, understand unit economics, and make evidence-based investment decisions.
- Strong communication, stakeholder alignment, technical tradeoff, systems constraint, integration, and sequencing skills.
- An AI builder mindset with a pragmatic approach to AI tools, LLMs, and agents, including rapid prototyping, hypothesis validation, and transition of proven concepts into scalable production features.
Nice to have
- Direct insurance experience.
- Experience in insurance, fintech, travel, e-commerce, property technology, vacation rentals, or other consumer or B2B2C businesses.
Culture & Benefits
- Customer-obsessed culture centered on curiosity, communication, accountability, collaboration, care, and responsibility.
- Equity, a 401(k) with a 4% immediate vesting match, and a variable annual bonus opportunity.
- Paid parental leave, infertility coverage, medical, dental, vision, mental health, and pet insurance benefits.
- Generous PTO, RTO for full-time exempt employees, sick leave, holidays, and a personal holiday.
- Annual travel credit after one year, discounts on properties, onboarding, learning and development resources, and employee resource groups.
Hiring process
- Accommodation during the hiring process is available upon request.
- participates in e-Verify for all positions.
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