Credit & Collections Coordinator

Location: Swords, Ireland; onsite Monday through Thursday, with a choice of work location on Fridays

Company

hirify.global develops sustainable and efficient climate solutions for buildings, homes, and transportation through brands including Trane and Thermo King.

What you will do

• Manage collections and accounts receivable balances for Thermo King Transport in Europe and Thermo King Marine Global, covering approximately 500 accounts and a USD 50M receivable balance.
• Contact customers, follow up on payments, manage promises to pay, issue dunning letters, and escalate overdue accounts when required.
• Manage credit checks, credit holds, order releases, customer credit assessments, and credit limits within delegated authority.
• Coordinate with Sales, Order Management, Service, Logistics, Customer Care, and commercial teams to resolve disputes and credit-hold issues.
• Prepare scheduled and ad hoc reports, maintain credit files, ensure accurate cash application, and minimize unapplied cash.
• Support compliance with corporate and local credit policies, Trade Compliance, Sarbanes-Oxley requirements, and continuous process improvement.

Requirements

• University degree in Business, Finance, or a related field.
• At least 5 years of experience in Collections, Order Management, Customer Support, or a similar role.
• Understanding of collection practices, commercial credit, trade finance, Order Management, Customer Support, and subledger accounting.
• Strong proficiency in Microsoft Excel and Outlook; Oracle knowledge is an advantage.
• Fluent English is essential.
• Strong communication, business and customer focus, leadership, problem-solving, decision-making, and change-management skills.

Nice to have

• Knowledge of another European language.
• Experience with Oracle.

Culture & Benefits

• Work with colleagues onsite four days per week and choose the work location on Fridays according to work requirements.
• Competitive compensation and comprehensive benefits and programs.
• Focus on sustainability, innovation, continuous improvement, and employee wellbeing.
• Equal opportunity employment practices.