Fraud Monitoring&Detection; Senior Spec.

Location: Istanbul, Türkiye. The role requires availability for a 24/7 rotating shift schedule, including day, evening, and night shifts.

Company

hirify.global is an international telecommunications company providing connectivity and technology services to millions of customers.

What you will do

• Manage fraud alarms, data, and intelligence from the Fraud Management System, network, billing, financial assurance, business units, customers, legal enforcement, dealers, and other sources.
• Identify additional data feeds and configure, monitor, tune, and control the Fraud Management System, including rules, thresholds, subscriber groups, and rating settings.
• Develop and implement controls, rules, and tools to minimize subscription, PRS, airtime, third-party, SIM box, technical telecom, credit card, prepay, roaming, IRSF, and pack-splitting fraud.
• Produce and analyze daily, weekly, and monthly fraud activity reports, including GSM gateway/SIM box detection, SIM card cloning, and credit-related investigations.
• Prepare Fraud Incident Reports and share findings with Risk Management, Finance, Investigations, Regulation, Marketing, Legal, Sales, and Customer Operations.
• Advise on fraud controls in projects such as NRTRDE and MNP, support new-product fraud risk assessments, and recommend practical business solutions.

Requirements

• Minimum 5 years of experience in fraud monitoring and detection, preferably in a regulated industry.
• BA degree in Social Sciences, Economics, Public Administration, International Relations, Business Administration, Marketing, Public Relations, or a related discipline.
• Fluent English, spoken and written.
• Proficiency in SQL, Visual Basic, Microsoft Access, advanced MS Office applications, and data-mining and analysis techniques.
• Professional experience in business process modeling and re-engineering, auditing, investigation methodologies, and related tools.
• Strong analytical, problem-solving, communication, consultation, prioritization, confidentiality, customer-focus, and commercial skills.

Culture & Benefits

• Flexible Benefits Program through Vflexy.
• Hybrid working kit and ergonomic kit allowance.
• Digital meal voucher and flexible transportation allowance.
• Employee assistance hotline and counseling.
• Comprehensive flexible private health insurance and discounted products and services.