Staff Software Engineer (Reliability Engineering & SDLC Governance)

Location: Site-based role in Carlsbad, California or Germantown, Maryland; employees work at least 3 days or 60% per week from a hirify.global office or work location.

Salary: $165,000–$260,500 annually; $205,000–$307,000 annually for specific locations in San Jose, the San Francisco Bay Area, and the New York City metropolitan area.

Company

hirify.global delivers communications connectivity for consumers, businesses, governments, and militaries worldwide.

What you will do

• Establish and govern operational feedback loops, postmortems, incident reviews, root-cause analysis, and remediation tracking.
• Drive software quality, reliability, and SDLC governance across the Access Edge organization and distributed engineering teams.
• Define and report reliability and quality metrics including MTTR, MTTD, defect escape rates, and change failure rates.
• Develop observability, telemetry, monitoring, and shift-left testing strategies for complex access-edge hardware, software, and networking systems.
• Influence engineering, operations, platform, and product teams to build a customer-first culture of reliability.
• Champion AI-augmented tools for code quality, test generation, and automated refactoring.

Requirements

• 8+ years of software engineering experience, ideally at Senior or Staff level.
• Strong software engineering background and technical depth across complex delivery lifecycles.
• Experience establishing SDLC governance frameworks, continuous deployment practices, and automated release gates.
• Experience with complex full-stack environments, networking architectures, access-edge technologies, or highly distributed systems.
• Demonstrated ability to lead organizational change and hold engineering teams accountable for operational and quality standards.
• Valid work permit or visa for the country where the candidate will be located and working from.

Nice to have

• Strong SRE and DevOps experience, including SLIs, SLOs, error budgets, and blameless postmortems.
• Experience scaling continuous improvement programs across multiple teams.
• Experience implementing AI-augmented software development and testing tools.
• Advanced knowledge of Prometheus, Grafana, OpenTelemetry, Datadog, or similar observability platforms.
• Experience with scaled agile processes using AS9115 or similar frameworks.

Culture & Benefits

• High-visibility technical leadership role with no direct reports.
• Inclusive environment focused on positive customer and business impact.
• Medical, financial, wellness, and other benefits may be included in the compensation package.
• Additional cash or stock incentives may be available depending on the position.