Technical Onboarding Manager (Fintech)

Location: Remote, with listed locations in Espoo and Mariehamn, Finland; Germany; London, United Kingdom; and Spain. Remote work from anywhere is available for up to 30 days.

Company

hirify.global is a regulated Nordic fintech and payments partner providing cloud-native card issuing, processing, digital wallet, compliance, fraud intelligence, and payment programme services.

What you will do

• Own configuration-related delivery tasks for card programme onboarding and confirm readiness criteria before go-live.
• Translate customer requirements into BIN settings, product parameters, file formats, and custom configuration actions.
• Prepare and validate customer setups through test transactions, parameter checks, and production-readiness reviews.
• Investigate configuration and system issues using APIs, logs, Postman, and reproducible technical analyses, escalating to engineering when needed.
• Provide technical support in customer queries, meetings, workshops, and migration activities.
• Document customer-specific configurations, participate in root cause analysis, and provide product feedback to improve onboarding.

Requirements

• Experience in a technical, product, or delivery-focused role within payments, fintech, or card issuing.
• Strong understanding of card scheme processes, issuer configuration logic, and customer use cases.
• Familiarity with configuration tooling, ISO, CSV, and XML file formats, and APIs.
• Experience with tools such as Postman or SOAPUI and the ability to read logs, including Sumologic.
• Ability to use SQL or similar tools to investigate technical issues.
• Strong communication, structured problem-solving, ownership, and teamwork skills.

Nice to have

• Curiosity about or early exposure to DevOps concepts, deployment pipelines, and environment management.

Culture & Benefits

• High autonomy and ownership over project work.
• Flexible remote and hybrid work options with a focus on work-life balance.
• Flexible paid time off with up to five weeks of annual vacation and paid family leave, subject to country regulations.
• Competitive pay and an employee stock option programme.
• Team activity budget, company-wide events, and location-dependent healthcare, pension, phone, lunch, wellbeing, and insurance benefits.