16 часов назад
AI Data Engineer
80 000 - 100 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
AI Data Engineer (Data Pipelines/LLM): Designing and building customer data integrations that ingest voice, chat, survey, and ticket data into Spiral with an accent on cloud access, orchestration, schema adaptation, and production reliability. Focus on implementing infrastructure-as-code, reconciling source and ingested data, operating recurring workflows, and integrating LLM-powered analytics at scale.
Location: Hybrid role with in-office collaboration required in Santa Monica, California. Applicants must currently reside in the Greater Los Angeles area.
Annual salary: $80,000–$100,000 USD
Company
develops an AI-powered cloud contact center platform focused on customer experience, multimodal interactions, automation, security, and data insights.
What you will do
- Run technical discovery with customers to understand available data, source systems, access requirements, and delivery methods.
- Design and explain integration approaches, including cloud storage access, vendor uploads, scheduled API pulls, file drops, and authenticated exports.
- Build production code that adapts customer data into Spiral's ingestion contract and deliver changes through pull requests, code review, and CI.
- Provision cloud resources, identity permissions, and secrets using infrastructure as code.
- Configure and operate recurring data orchestration, validate ingestion through logs and metrics, and backfill historical gaps.
- Own post-launch data integrations and collaborate with Sales, Customer Success, and Engineering to accelerate time-to-first-data.
Requirements
- Bachelor's degree in Computer Science, Computer Engineering, Data Science, Data Analytics with a computing focus, or an equivalent rigorous technical degree.
- Production engineering experience with data pipelines, integrations, or analytics infrastructure; internship, contract, and full-time experience qualify.
- Daily experience with Git, pull requests, substantive code review, log-based debugging, and CI-based delivery.
- Production coding ability in a modern typed or scripting language, strong SQL skills, and experience with a data orchestration, ETL, batch, or stream-processing system.
- Working knowledge of a major cloud provider, including identity and access management, object storage, secrets handling, and cross-organization security.
- Customer-facing technical communication skills and clear asynchronous written communication across multiple time zones.
Nice to have
- Experience with Temporal or another durable workflow engine.
- OAuth integrations, AWS CDK, Terraform, or columnar analytics databases such as ClickHouse, BigQuery, Snowflake, Redshift, or DuckDB.
- Contact center, CCaaS, or customer experience domain experience.
- Experience building and evaluating LLM pipelines, including prompt design, cost, latency, and transcription tradeoffs.
- Experience as a Forward-Deployed Engineer, Solutions Engineer, Implementation Engineer, or Technical Account Manager.
Culture & Benefits
- Collaborative and inclusive environment focused on customer experience innovation.
- Medical, dental, and vision coverage.
- 401(k) plan and wellness benefits.
- Applicants must be authorized to work for any employer in the United States.
- Visa sponsorship is not available, and no relocation will be provided.
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