Oncology Clinical Navigator

Location: New York City or a regional customer hub in the United States; regular office attendance and travel to customer sites are required, with periodic travel to NYC.

Salary: $80,000–$130,000 per year

Company

hirify.global provides an AI-powered platform for oncology and clinical research teams.

What you will do

• Design and deliver platform training for physicians, nurses, and clinical research coordinators.
• Create reusable onboarding tracks, quick-reference guides, workflow walkthroughs, and release-update training.
• Embed with customer cancer centers to understand clinical workflows, pain points, and adoption goals.
• Develop account-specific adoption plans, identify champions, support rollouts, and provide hands-on support through go-live and steady-state usage.
• Partner with Account Managers and Forward Deployed Engineers to address adoption blockers and customer-specific platform needs.
• Provide structured feedback to Product and Engineering and help improve scalable adoption playbooks.

Requirements

• 2–4 years of experience as an oncology nurse, clinical research coordinator, or in a similar oncology clinical or clinical-research role.
• First-hand experience in oncology care or clinical research at a cancer center or comparable setting.
• Strong understanding of oncology treatment from diagnosis through recovery and fluency in cancer terminology.
• Experience teaching, training, or onboarding clinical peers and driving adoption of new tools or workflows.
• Excellent communication skills and credibility with physicians, nurses, and clinical research coordinators.
• Strong technology skills and willingness to attend the office and travel to customer sites are required.

Nice to have

• Experience in clinical research operations, including trial conduct, eligibility criteria, patient recruitment, or data abstraction.
• Experience as a super-user, trainer, or change champion for an EHR or other clinical software implementation.
• Experience at a high-growth health tech company or with deeply integrated technical products in a clinical setting.
• Bachelor’s degree or higher in a relevant field.
• Familiarity with oncology clinical trial workflows and the cancer center research ecosystem.

Culture & Benefits

• Work closely with clinical customer teams, Account Managers, Forward Deployed Engineers, Product, and Engineering.
• Build repeatable training and adoption practices as the customer delivery model scales.
• Provide direct feedback that improves clinician usability and institutional outcomes.