4 дня назад
Senior Product Manager, Consumer (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Product Manager, Consumer (AI) (D2C health products): Owns and optimizes in-app consumer journeys that drive conversion, subscriptions, upsells, retention, and lifetime value with an accent on revenue-linked product metrics, personalization, and customer research. Focus on designing segmented onboarding, contextual upgrade prompts, dynamic re-engagement surfaces, and data-driven experiments in partnership with design and engineering.
Location: Bellevue, WA; workplace listed as remote, with collaboration with design and engineering on-site in Bellevue
Company
develops health and wellness products focused on helping people live healthier, disease-free lives.
What you will do
- Own consumer in-app journeys for member conversion, subscription upgrades, cross-sells, winback, and retention.
- Define revenue-linked metrics including conversion rate, attach rate, average order value, lifetime value, and churn.
- Prioritize lifecycle opportunities across pre-purchase, onboarding, result reveal, action-taking, and re-engagement.
- Write PRDs, user stories, and acceptance criteria in Jira while maintaining a clear backlog prioritization framework.
- Run usability tests and customer interviews, translating member feedback and persona insights into roadmap decisions.
- Partner with marketing, lifecycle, UX/UI design, and engineering to build personalized, conversion-focused experiences.
Requirements
- 5+ years of product management experience, including at least 3 years with consumer mobile or web applications.
- Demonstrated experience shipping features that improve D2C revenue metrics such as conversion, lifetime value, attach rate, or churn.
- Deep familiarity with subscription or membership products, including activation, retention, upgrades, and cancellation prevention.
- Experience developing user personas and journey maps that influence roadmap priorities.
- Strong UX judgment, concise written communication, and experience creating PRDs with explicit tradeoffs.
- Proficiency with Jira and experience conducting usability tests, interviews, and feedback sessions.
Nice to have
- Experience with AI- or ML-driven personalization, dynamic recommendations, personalized content, or insight generation.
- Experience in supplements, nutrition, wellness, diagnostics, mobile commerce, in-app purchasing, or consumable upsells.
- Familiarity with Fullstory, Amplitude, and building product dashboards.
Culture & Benefits
- Mission-driven environment focused on health and disease prevention.
- Values include bold innovation, collaboration, efficient resource use, and continuous learning.
- Up to 90% employer-paid individual insurance premiums and 75% family premiums, including health, dental, and vision coverage.
- Flexible time-off policy, 401(k) plan, basic life and AD&D insurance, long-term disability coverage, and an Employee Assistance Program.
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