Claims Support Specialist (AI)

Location: Remote. The stated compensation range applies to candidates based in the United States.

Salary: $60,000–$75,000 per year for US-based candidates, with potential additional variable compensation.

Company

hirify.global is an AI-enabled insurance risk management company replacing traditional brokerage workflows with proprietary technology, automation, and AI agents.

What you will do

• Act as the primary client contact throughout the claims process, providing guidance, updates, and advocacy.
• Evaluate policy coverage, interpret complex commercial insurance provisions, challenge adjusters, and negotiate fair settlements.
• Manage claims from initial report through final resolution, including new-business claims audits and detailed documentation.
• Coordinate client meetings, claims reviews, and discussions with insurers, underwriters, and external adjusters.
• Educate clients on claims administration, coverage nuances, risk mitigation, and policy language improvements.
• Use claims technology, automation, and data-driven insights to optimize internal processes and advise clients on claims trends.

Requirements

• 3–7 years of experience in claims handling and claims advocacy.
• Strong knowledge of commercial lines claims, including non-admitted experience and complex coverage nuances.
• Significant experience interpreting policies and negotiating claims.
• Strong problem-solving, strategic thinking, communication, and negotiation skills.
• Ability to work autonomously and collaborate with internal teams and external stakeholders.
• Comfort working with claims management software, automation tools, and data analytics in a digital-first environment.

Nice to have

• Adjuster’s License.
• Claims management or risk mitigation certifications such as AIC or CPCU.

Culture & Benefits

• Full-time employment with equity grants and competitive compensation.
• Medical, dental, vision, life, and disability benefits.
• FSA, HSA, dependent care FSA, and commuter savings accounts.
• 401(k), flexible time off, sick leave, family and medical leave, and major national holidays.
• Collaborative, transparent, and tech-enabled work environment with a curated in-office employee experience.