Patient Access Specialist - Highland Full Time (Healthcare)

Location: Onsite at HSHS- St. Joseph's Hospital in Highland, Illinois, United States

Salary: $17.00–$18.15 per hour, based on experience.

Company

hirify.global provides technology-enabled revenue cycle management solutions and point solutions for hospitals and affiliated physician groups.

What you will do

• Perform admitting and preregistration duties for hospital patients.
• Assign accurate medical record numbers, process physician orders, and complete medical necessity and compliance checks.
• Collect demographic, insurance, and financial information, including point-of-service and past-due payments.
• Verify insurance eligibility, select plan codes, and enter benefit data to support billing and clean claims.
• Explain and distribute consent, Medicare, Tricare, observation, and other patient education forms.
• Operate the telephone switchboard, conduct account audits, and report data to Patient Access leadership.

Requirements

• High school diploma or GED.
• At least 1 year of customer service experience.
• Ability to work onsite at HSHS- St. Joseph's Hospital in Highland, Illinois.
• Inquisitive approach and openness to innovation, including AI-enabled process improvements.
• HFMA Certified Revenue Cycle Representative certification required within 9 months of hire; certification is company-paid.

Culture & Benefits

• Comprehensive healthcare, time off, retirement, and well-being benefits.
• Paid professional certification and tuition reimbursement.
• Bonus and quarterly and annual incentive programs.
• Culture focused on collaboration, growth, innovation, work-life flexibility, and purpose.