EOI - Investor Services (Associate, Senior Associate, Associate Manager and Manager)

Location: Singapore; hybrid work model

Company

SS&C Technologies is a global financial services and healthcare technology company providing fund administration, transfer agency, and operational software solutions.

What you will do

• Lead or support day-to-day Investor Services operations and complete activities accurately within agreed service level agreements.
• Process and review investor transactions, including onboarding, subscriptions, redemptions, transfers, distributions, and reporting.
• Monitor ageing and outstanding items, operational workflows, and key management information reports.
• Coordinate with Share Registry teams on investor registers, fund parameters, and investor statement production.
• Build relationships with clients, internal stakeholders, global teams, and external partners while protecting confidentiality.
• Implement operational controls, process improvements, system enhancements, and automation initiatives.

Requirements

• Experience in Investor Services within funds management, fund administration, or financial services.
• Strong knowledge of investor servicing processes, registry maintenance, investor reporting, and transaction processing.
• Experience managing operational workflows, service levels, and processing timeframes.
• Strong stakeholder management and communication skills.
• Experience implementing operational controls and process enhancements.
• For Associate Manager and Manager opportunities: leadership or supervisory experience, including coaching and mentoring.

Nice to have

• Experience with investor registry or transfer agency platforms.
• Understanding of fund structures and investor servicing operations.

Culture & Benefits

• Hybrid work model with a central office located two minutes from Raffles Place MRT.
• Flexible personal and vacation time off, plus sick leave.
• Medical, dental, and parental leave benefits.
• Hands-on, team-customised training through SS&C Learning and Development.
• Bonus scheme and eligible employee stock allocation.
• Inclusive workplace focused on collaboration, accountability, integrity, innovation, and diversity.