Software Engineer (Platform)

Location: New York City, NY; on-site

Salary: $135,000–$280,000 base pay per year, plus stock options and benefits.

Company

hirify.global provides a unified platform that coordinates human customer support agents and AI, including workforce management, AI agents, AI Copilot, integrations, and data-driven operations.

What you will do

• Build and evolve scalable application infrastructure for reliable enterprise operations.
• Develop integrations and connectors for CRMs, ticketing systems, knowledge bases, communication platforms, and AI model providers.
• Build data foundations that transform raw product and integration data into reliable, queryable datasets.
• Design systems supporting both low-latency operational workflows and large-scale analytical workloads.
• Improve platform reliability, maintainability, performance, security, and cost efficiency.
• Collaborate across engineering and product teams to deliver foundational systems with business impact.

Requirements

• 5+ years of engineering experience involving backend, platform, or infrastructure systems.
• Interest in foundational problems spanning infrastructure, data platforms, and integrations.
• Ability to work through ambiguity and make sound decisions about abstractions, system boundaries, and tradeoffs.
• Strong focus on reliability, maintainability, performance, and enabling other engineers.
• Experience with one or more relevant technologies: AWS, Kubernetes, Karpenter, Postgres, PgBouncer, Snowflake, Redis, Go, or Python.
• Authorization to work in the United States is required for US applicants.

Culture & Benefits

• Inclusive workplace that values diverse perspectives.
• Stock options as part of the compensation package.
• Medical, financial, and other benefits depending on the position.
• Opportunity to work on systems supporting both human agents and AI agents at scale.