Pre Sales Associate

Location: Delhi HQ; on-site Monday to Friday, with a rotational work-from-home shift on either Saturday or Sunday

Company

hirify.global is building an AI-first travel platform that simplifies visa applications and has processed visas for more than 1 million travellers across 127 countries.

What you will do

• Engage and qualify potential customers through calls, chats, and email.
• Understand travellers’ needs and guide them toward the appropriate hirify.global solution.
• Explain products and visa processes clearly, including available options and next steps.
• Drive leads through conversion with follow-ups, objection handling, and ownership of the customer journey.
• Identify recurring customer questions and pain points to improve conversion and the overall experience.
• Collaborate with Marketing, Fulfilment, and Product while keeping lead and interaction data accurate.

Requirements

• At least 1 year of experience in pre-sales, sales, customer success, or another customer-facing role.
• Clear and confident communication, with the ability to simplify complex information.
• Persuasive, empathetic, and able to understand customer needs without being pushy.
• Proactive and organised, with the ability to manage multiple conversations and follow-ups in a fast-paced environment.
• Availability for a 6-day schedule, including Monday to Friday in the office and one rotational weekend work-from-home shift.

Culture & Benefits

• Competitive compensation and equity.
• Health insurance for employees and their families, plus an annual preventive health check-up.
• Paid time off and company holidays.
• Meals provided at the office, including lunch, high tea, and dinner.
• Learning and development credits for courses, books, conferences, and tools.
• Relocation support, high-spec equipment, and office recreation facilities.