Customer Operations & Pre-Sales Enablement Manager (Aerospace)

Location: Remote, candidates must be based in the APAC region

Company

hirify.global operates a global radar network and AI-enabled analytics platform for monitoring objects in low Earth orbit and supporting space domain awareness, space traffic management, and satellite operations.

What you will do

• Partner with Sales on customer discovery, briefings, demonstrations, and RFP responses.
• Translate mission requirements into operational use cases and solution frameworks.
• Lead customer onboarding, structured training, and operational readiness programs.
• Serve as the primary operational contact for APAC customers and monitor adoption, usage, and success metrics.
• Provide operational leadership during exercises and critical events.
• Work with Product and Engineering on customer requirements while developing customer-lifecycle playbooks and processes.

Requirements

• 10+ years of experience in military operations, defense, space operations, or complex technical environments.
• Based in the APAC region.
• Experience in customer-facing roles supporting government or enterprise stakeholders.
• Strong operational planning and execution skills.
• Ability to support both business development and post-sale execution.

Nice to have

• Experience in space, aerospace, or national defense organizations.
• Familiarity with SaaS platforms or technical solution design.
• Experience supporting proposals or technical pre-sales efforts.

Culture & Benefits

• Flexible remote and hybrid opportunities within a global workforce.
• Work on space operations, defense, and security missions with real-world impact.
• Unlimited paid time off for most roles.
• Competitive salary and equity packages.
• Comprehensive health, dental, and vision coverage.
• Access to commercial space operations and defense innovation.