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20 часов назад

Customer Service

Тип работы
fulltime
Английский
b2
Страна
SK
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:
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TL;DR
Customer Service (Service Operations): Processing service and parts orders and responding to customer inquiries through email, phone, and Kakao E-Service with an accent on order tracking, internal coordination, and efficient service delivery. Focus on managing order workflows in SAP CRM, coordinating timely execution, and supporting customers and internal teams.

Location: Seoul, South Korea

Company

hirify.global provides scientific and analytical solutions and related services.

What you will do

  • Enter, track, and follow up on service and parts orders.
  • Respond to customer inquiries via email, phone, and Kakao E-Service.
  • Support order processing in SAP CRM.
  • Coordinate with internal teams to ensure timely service execution.
  • Provide administrative and operational support as needed.

Requirements

  • Bachelor’s degree.
  • Strong written and verbal communication skills.
  • Responsible, reliable, detail-oriented, and proactive approach.
  • Positive attitude and willingness to learn and collaborate.
  • Customer support or related experience is preferred but not required; recent graduates are welcome.

Nice to have

  • Experience with customer support or related services.
  • Experience using SAP CRM.

Culture & Benefits

  • Full-time weekly schedule with day shifts.
  • No travel required.
  • Open-ended employment duration with no stated end date.
  • Pay is determined by role, level, location, skills, experience, and education or training.

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Categories

Customer Support Specialist jobs