MDR Manager (Cybersecurity)

Location: Home Office - US

Company

hirify.global develops an all-in-one cybersecurity platform for small and medium-sized businesses.

What you will do

• Lead 24/7 MDR coverage, analyst tiering, escalation paths, on-call operations, and response SLAs.
• Report SOC KPIs including MTTD, MTTR, detection efficacy, false-positive rate, case aging, and customer satisfaction.
• Manage alert and incident QA, reduce false positives, and maintain runbooks, playbooks, and SOC standards.
• Coach and mentor MDR Analysts through onboarding, performance feedback, training, tabletop exercises, and post-incident reviews.
• Serve as the technical lead and final escalation point for complex Tier 3 incidents, including advanced malware, MFA fatigue, token theft, and active breaches.
• Correlate EDR, ITDR, and email-security alerts; conduct MITRE ATT&CK-aligned threat hunts and partner with MSPs, product, threat research, and engineering.

Requirements

• 5+ years of experience in SOC, MDR, or incident response handling complex attacks, including 2+ years as a Team Lead, Shift Lead, or senior professional.
• Hands-on expertise with EDR platforms such as SentinelOne, CrowdStrike, and Defender for Endpoint.
• Experience with ITDR across Microsoft 365 and Google Workspace.
• Experience with BigQuery, Snowflake, Splunk, Elastic, or equivalent, plus fluency in SQL, KQL, or SPL.
• Experience with MITRE ATT&CK-aligned detection, proactive threat hunting, AI-driven triage, automated playbooks, or agentic SecOps platforms.
• Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or equivalent hands-on experience; strong technical communication skills.

Nice to have

• CompTIA Security+, CompTIA CySA+, Microsoft SC-200, GIAC GCIH, GCIA, GCFA, CISSP, or equivalent DoD 8570 / 8140 IAT Level II certification.

Culture & Benefits

• Home-office work from the United States.
• Hands-on leadership within a growing cybersecurity product company.
• Collaboration with MSPs and product, threat research, and engineering teams.