Senior Incident Response Analyst (Cybersecurity)

Location: Remote (Guatemala)

Company

Secure remote workforce products and services are developed with a focus on protecting business assets, customer data, and employee information.

What you will do

• Identify, assess, investigate, contain, eradicate, and recover from security incidents across cloud, identity, endpoint, and network environments.
• Lead post-incident reviews and perform root-cause analysis.
• Act as the primary escalation point for complex alerts, guiding Information Security Analysts and mentoring analysts.
• Improve SOC tools, workflows, procedures, detections, and alerting while reducing noise and increasing automation.
• Partner with SOC, Offensive Security, Engineering, IT, Cloud, and business teams to identify gaps, validate controls, and remediate security weaknesses.
• Apply AI, advanced analytics, threat intelligence, and industry best practices to improve detection and response.

Requirements

• 3+ years of hands-on experience in a SOC, incident response, or similar cybersecurity role.
• Strong experience securing cloud-first environments, particularly AWS, with familiarity across other cloud platforms.
• Experience with EDR/ITDR, CSPM, SIEM and logging, email protection, network and access security, case management, and SOAR platforms.
• Knowledge of incident response across endpoint, cloud, identity, SaaS, and network attack scenarios, including threat intelligence and structured threat hunting.
• Experience developing or improving playbooks, runbooks, automated response workflows, and AI/ML-driven security capabilities.
• English proficiency at B2+ level, with the ability to document incidents and communicate findings to technical and non-technical stakeholders.

Nice to have

• GCFR, AWS Security Specialty, or AZ-500 certification.

Culture & Benefits

• Comprehensive health benefits.
• Paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days.
• Tuition reimbursement and instructor-led and on-demand learning programs.
• Wellness program, confidential Employee Assistance Program, wellness app, and one-on-one coaching.
• Employee Resource Groups, charitable programs, and an inclusive work environment.