Fraud Investigation Officer

Location: Remote, Lagos, Nigeria

Company

hirify.global is an African financial platform providing payments, banking, credit, cross-border, and business management tools for businesses and individuals.

What you will do

• Investigate suspected fraud cases and determine outcomes based on available evidence.
• Analyze transaction patterns to identify fraud trends and emerging risks.
• Document investigation findings and maintain accurate case records.
• Support fund recovery by engaging internal and external stakeholders.
• Escalate complex or high-risk cases and complete investigations within agreed SLAs.
• Recommend process and control improvements and collaborate with Product, Operations, Compliance, and Customer Support.

Requirements

• Bachelor’s degree in a relevant field.
• 2–4 years of experience in fraud investigations, banking, fintech, or a related risk function.
• Knowledge of digital payment fraud, transaction analysis, and fraud investigation techniques.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to manage multiple investigations with attention to detail, sound judgment, integrity, and confidentiality.

Culture & Benefits

• Remote position based in Lagos, Nigeria.
• Work involves collaboration across Product, Operations, Compliance, Customer Support, and other stakeholders.
• Performance is measured by investigation turnaround time, SLA completion, investigation quality, fraud trends identified, and fund recovery success.