FP&A Customer Success Manager (Finance)

Location: 100% remote within the United States. No sponsorship or relocation assistance is available.

Base compensation: $90,000–$115,000 USD per year.

Company

hirify.global is an AI-powered FinanceOS company helping finance teams automate workflows and make faster, data-driven decisions through intelligent automation and integrations.

What you will do

• Advise finance professionals from middle management through the C-suite and customize the hirify.global platform.
• Analyze customer situations, simplify financial models, and work with existing data.
• Develop business analyses covering budgeting, forecasting, planning, monitoring, financial modeling, and standard reporting.
• Manage, interpret, and validate customer-generated data to improve service quality.
• Recommend process changes that optimize customer procedures and outcomes.
• Build strategic customer relationships, gather requirements, and support financial reporting.

Requirements

• 2+ years of experience in customer success, consulting, or a similar customer-facing role.
• Background in data analytics, finance, or accounting.
• Advanced Excel expertise, including formulas, VLOOKUP, PivotTables, Power Query, and complex models.
• Strong communication and relationship-building skills for working with CFOs, VPs, Directors of Finance, and other customers.
• Comfort with upselling and renewal conversations.
• Bachelor's degree or equivalent experience.

Culture & Benefits

• Collaborative, team-oriented environment with the ability to own your schedule and work your local time zone.
• Opportunity for long-term professional growth in a company of approximately 350 employees worldwide.
• Parental leave and meaningful equity.
• 401(k) plan with up to 4% match.
• Medical, vision, and dental coverage, including 100% employee coverage and dependent coverage.
• Flexible PTO, 12 paid company holidays, and life insurance.