Transitional Care Administrative Assistant (Healthcare)

Location: Permanent work from home; Monday–Friday, 8:00 AM–5:00 PM CST

Company

hirify.global provides outsourced staffing and administrative support services, placing professionals with client companies.

What you will do

• Answer and route phone calls, emails, faxes, referrals, and physician orders.
• Schedule patient appointments, follow-up calls, staff meetings, and care coordination activities.
• Maintain electronic patient records and verify patient demographics, insurance information, and documentation.
• Coordinate communication between patients, providers, hospitals, skilled nursing facilities, and home health agencies.
• Track Transitional Care Management services, post-discharge documentation, and follow-up requirements.
• Support billing, audits, compliance activities, reporting, office administration, and quality improvement initiatives.

Requirements

• 1–2 years of administrative or office experience; healthcare experience is preferred.
• Experience with care coordination, medical office operations, case management, or Transitional Care Management is preferred.
• Experience using EHR/EMR systems and healthcare software.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Strong communication, organization, time management, attention to detail, and customer service skills.
• Knowledge of HIPAA privacy and confidentiality requirements and the ability to work during CST business hours.

Culture & Benefits

• Permanent work-from-home arrangement.
• Full-time schedule of 40 hours per week.
• Independent contractor engagement.
• Health insurance coverage for eligible locations.
• Application includes assessment questions, a technical check, and a voice recording.