Manager, Client Service

Location: Westport, CT, United States; hybrid schedule with an onsite requirement of four days per week at the Westport campus.

Salary: $220,000–$400,000 annual wage range, inclusive of base salary and discretionary target bonus. Expected base salary is 70%–80% of the wage range.

Company

hirify.global Associates is an asset management firm delivering investment insights and tailored partnerships to sophisticated global institutional investors.

What you will do

• Own operational outcomes, goals, strategy, risk management, and client coverage quality for an assigned advisory book.
• Translate senior commercial leadership priorities into roadmaps, project plans, milestones, reporting, and measurable results.
• Lead cross-functional strategic initiatives, including partnership programs and client survey redesigns, from framing through execution.
• Build operational systems and quality controls, identify gaps, and drive continuous improvement.
• Manage team capacity, staffing, design, performance expectations, coaching, development, assessments, and compensation for 3–4 direct reports.
• Coordinate with regional heads, client advisors, management partners, and stakeholders across Client Service and front-office functions.

Requirements

• 5+ years of management or leadership experience, including direct team management, people development, and accountability.
• Strong program and project management skills with the ability to manage multiple workstreams and deliver measurable impact.
• Sound judgment and the ability to solve complex organizational problems independently and decisively.
• Exceptional verbal and written communication skills for working with employees and firm leadership at all levels.
• Strong interpersonal, collaboration, organizational, and relationship-building skills in dynamic and ambiguous environments.
• Advanced proficiency in Microsoft Office and a bachelor’s degree or equivalent.

Nice to have

• Experience in a commercial or client-facing environment.
• Familiarity with institutional investors, asset management, or financial services.
• Familiarity with AI platforms.

Culture & Benefits

• Culture emphasizes excellence, transparency, rigorous inquiry, continuous improvement, and meritocracy.
• Opportunities for professional development through direct feedback and examination of performance.
• Competitive benefits designed to support employees’ careers and personal lives.
• Immigration sponsorship is not provided for this position.