Compliance Operations Associate (Fintech)

Location: Bogotá, Colombia — hybrid work model with regular office presence, especially during ramp-up or when required by the leader

Company

hirify.global is a B2B fintech providing corporate cards, bill pay, financing, and spend-management infrastructure for businesses across Latin America.

What you will do

• Review business customer onboarding cases across Brazil, Colombia, and Mexico, including KYC/KYB, AML/CFT, corporate structures, UBOs, legal representatives, and powers of attorney.
• Analyze evidence in ClarOps, identify inconsistencies or missing documentation, and conduct research using reliable public sources and databases.
• Assess Fraud and Credit alerts while applying Compliance policies independently.
• Recommend approval, return to Sales Ops, rejection, or escalation according to established policies and authority levels.
• Escalate complex or higher-risk cases with clear summaries of facts, evidence, risks, and recommended actions.
• Document cases in Spanish, manage the assigned queue against SLAs, and contribute to improvements in procedures, controls, playbooks, and workflows.

Requirements

• At least 2 years of hands-on experience in Compliance Operations, KYC/KYB, AML/CFT, customer onboarding, due diligence, or operational risk.
• Practical experience reviewing corporate documents, ownership structures, UBOs, legal representatives, and powers of attorney.
• Strong analytical skills, attention to detail, judgment, and ability to produce evidence-based recommendations.
• Ability to manage significant case volumes, meet deadlines and SLAs, and adapt to changing priorities and procedures.
• Strong verbal and written communication skills; case notes must be drafted in Spanish.

Nice to have

• Experience with customers or regulatory requirements in Brazil, Mexico, or Colombia.
• Working knowledge of Portuguese or interest in learning it.
• Experience using spreadsheets, case-management or onboarding platforms, SQL, Python, workflow automation, N8N, or AI-assisted operational tools.

Culture & Benefits

• Product-led, high-talent-density culture focused on clarity, simplicity, ownership, pride, continuous change, and inclusivity.
• Multicultural team with daily exposure to Portuguese, Spanish, and English.
• Competitive salary and ESOP stock options from day one.
• Annual learning budget and accelerated internal development paths.
• Flexible vacation and a results-focused hybrid work model.
• High-ownership environment with flexible coordination between office, customer visits, and remote work.