Customer Onboarding Intern - Brazil (SaaS)

Location: Hybrid in Sao Paulo, Brazil

Company

hirify.global One is a woman-founded and women-led B2B SaaS product company providing an AI-powered customer data, personalization, and journey orchestration platform across channels including WhatsApp, SMS, Email, Web, App, and Site Search.

What you will do

• Assist with customer onboarding projects and contribute to successful outcomes and accelerated Time to Value.
• Develop onboarding materials and processes that improve the customer experience.
• Document client interactions and support the transition to the Customer Success Team after onboarding.

Requirements

• Currently pursuing a degree in Business Administration, Engineering, Marketing, or a related field.
• Strong written and verbal communication skills in both Portuguese and English.
• Ability to manage time and tasks effectively.
• Interest in technology, especially SaaS platforms and system integration.
• Willingness to learn project management and client interaction.
• Hands-on attitude, ownership, and a collaborative approach to work.

Culture & Benefits

• Diverse, global team with more than 50 nationalities and an inclusive, zero-discrimination workplace.
• Internal training in AI fundamentals, coding, foreign languages, and personal development.
• Access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
• Eligibility-based ESOP participation and referral bonuses.
• Volunteering, social impact projects, global retreats, and team-building activities.

Hiring process

• Artificial intelligence tools may support application review, resume analysis, response assessment, and verification checks.
• Final hiring decisions are made by humans.