Customer Success Engineer (DevSecOps)

TL;DR

Customer Success Engineer (DevSecOps): Providing technical product expertise and best practice guidance to customers post-sale with an accent on DevSecOps workflows, CI/CD, and Agile Planning. Focus on building trusted advisor relationships, creating reusable technical content, and enabling customer success at scale through a pooled support model.

Location: Must be based in the United States, Mexico, or Brazil

Salary: $105,600–$158,400 USD (US residents only)

Company

hirify.global is an intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and accelerate digital transformation.

What you will do

• Engage with customers as a technical consultant to provide product and solution guidance.
• Partner with Customer Success Managers to support implementation of DevSecOps, CI/CD, and Agile Planning workflows.
• Deliver enablement through webinars, hands-on labs, and office hours in a pooled support model.
• Develop reusable workshops, demos, and technical content to help customers adopt capabilities.
• Build specialty competency in technologies aligned with market focus through training and certification.
• Contribute to learning resources including documentation and enablement programs.

Requirements

• Fluency in English and Spanish required
• Located in the United States, Mexico, or Brazil
• Technical background in software development or systems engineering.
• Experience supporting DevSecOps tools or adjacent technical tooling.
• Ability to communicate complex technical topics clearly in writing and live settings.
• Experience operating as a trusted technical advisor in a post-sales environment.

Nice to have

• Trilingual candidates speaking English, Spanish, and Brazilian Portuguese.

Culture & Benefits

• Flexible Paid Time Off policy.
• Equity compensation and Employee Stock Purchase Plan.
• Growth and Development fund for continuous learning.
• Home office support and equipment budget.
• Inclusive culture with active Team Member Resource Groups.