Client Consultant (Digital Health)

Location: San Francisco headquarters; hybrid role in the United States

Annual salary: $99,712–$181,056, plus equity and benefits, depending on work location and qualifications.

Company

hirify.global uses AI-powered, human-centered technology to deliver personalized digital care for musculoskeletal conditions and improve healthcare outcomes, experiences, and costs.

What you will do

• Manage retention plans for assigned enterprise and large-market clients, identify risks, and execute renewal strategies.
• Identify expansion opportunities within existing client accounts and help build business cases that demonstrate value.
• Build strategic relationships with HR leaders, decision-makers, and other client stakeholders.
• Analyze client goals and pain points to deliver tailored, consultative recommendations.
• Coordinate resources across Client Success, Sales, Partnerships, Product, and Marketing to achieve client goals.

Requirements

• 5+ years of experience in Account Management, Client Success, or Sales.
• Experience managing client relationships and driving retention or expansion outcomes.
• Strong communication and presentation skills, with the ability to influence cross-functional teams.
• Bachelor’s degree or equivalent experience.
• Experience with musculoskeletal or digital health solutions.
• Ability to work in a hybrid arrangement connected to the San Francisco headquarters in the United States.

Nice to have

• Experience in Digital Health, Benefits, or Healthcare SaaS.
• Experience supporting enterprise clients in a high-growth environment.
• Proficiency with Gainsight and account planning tools.
• Strong analytical skills and comfort with data-driven decision-making.

Culture & Benefits

• Medical, dental, and vision coverage for employees and eligible family members.
• Support for gender-affirming care, family and fertility planning, and travel reimbursement when healthcare is unavailable locally.
• Traditional and Roth 401(k) options with a 2% company match.
• Learning and development stipend.
• Inclusive workplace with equal employment opportunities and reasonable accommodations.