Junior Project Coordinator (Contact Center)

Location: Odesa, Odesa Oblast, Ukraine; remote work is offered through a Work From Anywhere culture.

Company

hirify.global is a global IT services and consulting company supporting digital transformation for large enterprises and startups across more than 25 countries.

What you will do

• Coordinate project and service management activities, resources, and budget control.
• Develop and maintain project documentation, invoices, plans, and reports.
• Create managerial presentations and reports using Microsoft PowerPoint and Excel.
• Track program portfolio status, organize meetings, prepare agendas, record minutes, and manage follow-ups.
• Coordinate with customers, vendors, project teams, and other departments to resolve program needs.
• Support resource allocation, onboarding and offboarding, issue resolution, and process improvement initiatives.

Requirements

• At least 1 year of experience in project coordination, service management, or a similar role.
• Advanced Microsoft PowerPoint and Microsoft Excel skills, including Pivot Tables, data analysis, and reporting.
• Hands-on experience with SharePoint.
• English proficiency at B2 level or higher, with strong written and verbal communication skills.
• Strong organizational, planning, analytical, interpersonal, and self-management skills, with attention to detail.
• Bachelor’s or Master’s degree, preferably in Economics, Management, Business Administration, or a related field.

Culture & Benefits

• Remote work flexibility through a Work From Anywhere culture.
• Health insurance and a comprehensive compensation and benefits package.
• Relocation program.
• Professional development through certification, mentorship, talent investment, internal mobility, and internship programs.
• International, multicultural environment with open communication and team-building events.