Paralegal with a passion for customer service (LegalTech)

Location: Remote

Company

hirify.global is a LegalTech startup developing software escrow solutions for the cloud era to reduce third-party risks in business operations.

What you will do

• Draft customer-specific legal agreements and prepare documents for manager review.
• Conduct legal research and provide support on legal matters.
• Respond to customer and lead questions about services and account management through email and website chat.
• Support customers with source code management platform connections and administer setup correctly.
• Draft reports based on information provided by customers and return completed reports to them.

Requirements

• Proficiency in drafting legal documents.
• Excellent written English communication skills.
• Familiarity with LegalTech concepts and modern web tools such as Google Docs.
• Analytical thinking, a proactive attitude, strong organization, and attention to detail.
• Ability to adapt and multitask in a fast-paced SaaS environment.
• Experience in customer success or a similar role is preferred.

Nice to have

• Experience working with diverse companies across different sizes and industries.

Culture & Benefits

• Remote-first work environment with a central office in The Hague.
• Startup mindset with opportunities for professional growth.
• Comprehensive onboarding and a dedicated ramp-up period.
• Supportive, open, and direct communication culture.
• Regular team activities and gatherings.

Hiring process

• Applications are accepted over the next two months.
• The successful candidate will be appointed as soon as the right fit is found.
• Applications may be submitted in Dutch or English.