Solutions Engineer (AI)

Location: Remote, based in the United States; Chicago, IL listed as the location

Annual OTE: $200,000–$250,000 USD

Company

LangChain builds open-source frameworks and a platform for building, evaluating, deploying, and operating AI agents at scale.

What you will do

• Partner with account executives to scope evaluations, conduct technical discovery, and design proof-of-concepts based on customer workloads.
• Lead architecture reviews, security and infrastructure discussions, and competitive technical evaluations.
• Co-architect and co-build production AI agents with customer engineering teams from prototype through rollout.
• Help customers deploy and operate conversational agents, research agents, and multi-step workflows.
• Run technical demos, trainings, and workshops for developer audiences.
• Advise customers after the sale, identify expansion opportunities, share field feedback with product, and contribute reusable code and POC assets.

Requirements

• 6+ years of experience in solutions engineering, sales engineering, customer engineering, software engineering, or founding and product engineering.
• Experience owning the technical part of a sales cycle, including discovery, POCs, architecture reviews, and competitive evaluations.
• Ability to explain technical tradeoffs clearly and build trust with developer audiences.
• Track record of taking responsibility for outcomes and operating effectively in ambiguous environments.
• Genuine interest in operating AI agents in production rather than building demos only.

Nice to have

• Production experience with AI agents, especially LangChain, LangGraph, or similar frameworks.
• Experience carrying a technical number or working alongside a sales team on pipeline.
• Experience with LLM evaluation, observability, or guardrails.
• Experience with AWS, GCP, Azure, containers, and basic Kubernetes concepts.

Culture & Benefits

• Remote work with meaningful impact on product direction and customer deployments.
• Medical, dental, and vision coverage.
• Flexible vacation.
• 401(k) plan and meals on US in-office days.
• Compensation includes base salary, variable compensation for relevant roles, equity, benefits, and perks.