Program Specialist, SCO Operations

Location: Tennessee, USA; flexible work schedules and work-from-home opportunities are available.

Salary: $73,400–$129,200 base compensation, with possible commission or performance-based bonus opportunities.

Company

hirify.global provides an AI-powered experience orchestration platform connecting people, systems, data, and AI for more than 8,000 organizations worldwide.

What you will do

• Coordinate operational programs, organizational initiatives, enablement programs, partner activities, and recurring business activities.
• Support planning, execution, and tracking of cross-functional workstreams across the Solution Consulting organization.
• Maintain project plans, timelines, action trackers, documentation, and centralized repositories.
• Coordinate meetings, communications, follow-up actions, and deliverables across stakeholders.
• Maintain KPI tracking, operational reports, dashboards, scorecards, and business review materials.
• Collect and validate operational data and prepare leadership presentations and updates.

Requirements

• Bachelor’s degree in Business, Operations, Management, Communications, or a related field, or equivalent experience.
• 2–4 years of experience in business operations, program coordination, project management, or operational initiatives.
• Strong organizational, analytical, problem-solving, written, and verbal communication skills.
• Experience coordinating cross-functional stakeholders and multiple priorities.
• Demonstrated attention to detail and commitment to accuracy and consistency.
• Proficiency in Microsoft 365, including Excel, PowerPoint, Word, and Teams.

Nice to have

• Experience supporting sales, presales, customer success, or other customer-facing organizations.
• Experience with KPI reporting, dashboards, scorecards, or operational reporting.
• Experience working in global organizations and coordinating across multiple time zones.

Culture & Benefits

• Flexible-first working culture with flexible schedules and work-from-home opportunities.
• Medical, dental, vision, and telehealth coverage.
• Open time off, 10 paid holidays, and paid volunteer time.
• 401(k) matching, adoption assistance, and fertility treatment benefits.
• Mentorship, learning programs, leadership development, and education support.

Hiring process

• Application review by Talent Acquisition and the hiring team.
• Zoom interview followed by meetings with the hiring manager and interview team.
• Most processes include no more than five interviews before final steps.