Senior Customer Success Engineer (Audit)

Location: San Francisco, CA or Remote (USA)

Salary: $170K–$190K base, plus equity and bonus opportunities

Company

hirify.global builds software that automates and streamlines assurance and audit work across cybersecurity, privacy, and financial audit, helping practitioners establish trust between businesses.

What you will do

• Own adoption, usage, measurable outcomes, and long-term retention for a portfolio of audit customers.
• Configure workflows, templates, and engagement structures directly in the hirify.global platform.
• Translate audit standards, firm methodologies, and best practices into scalable workflows.
• Lead customer training, enablement, and change management while helping audit teams improve efficiency, consistency, and quality.
• Identify usage gaps, inefficiencies, and risk signals; recommend improvements and support renewals and expansion.
• Collaborate with Product, Engineering, Implementation, and Revenue teams, providing practitioner feedback and contributing to playbooks, templates, enablement content, and best-practice frameworks.

Requirements

• 4+ years of experience in public accounting, audit, assurance, advisory, audit methodology, audit innovation, or audit transformation.
• Deep understanding of the audit lifecycle, including planning, evidence collection, review, and engagement management.
• Experience supporting complex, multi-team audit environments and methodology rollouts.
• Comfort working hands-on in software platforms, configuring workflows, and troubleshooting real-world usage challenges.
• Strong technical curiosity and interest in data models, permissions, configurations, and AI-powered workflows.
• Practitioner mindset with the ability to advise, enable, and drive change rather than provide only support or relationship management.
• Confidence leading training, enablement, and change management with audit teams.
• Collaborative, outcomes-oriented approach and comfort working in an evolving startup environment.
• Clear communication with audit practitioners, managers, and firm leadership.

Nice to have

• Experience with LLMs or prompt creation.

Culture & Benefits

• Inclusive, supportive, humble, and ownership-oriented culture.
• Remote-first work with flexible schedules.
• Flexible PTO and wellness benefits starting on the first day.
• 401(k), technology reimbursement, and work-from-home reimbursement.
• Competitive compensation with meaningful ownership opportunities.