6 часов назад
Field Marketer, Customer (AI)
130 000 - 150 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Field Marketer, Customer (AI): Building repeatable customer field marketing programs, user groups, workshops, executive events, and communities for public-sector customers with an accent on customer advocacy, adoption, retention, and expansion. Focus on designing audience-specific curricula, activating customer champions, measuring program impact, and establishing thought leadership on responsible AI, governance, and digital transformation.
Location: Washington, D.C., United States; regular travel is required to support customer programs and regional engagement.
Salary: $130,000–$150,000 annually, plus benefits, potential equity, and potential bonus.
Company
provides an AI-enabled platform that turns siloed public-sector and institutional data into operational intelligence for faster, more informed decisions.
What you will do
- Build a customer field marketing program from the ground up, including power-user education, user groups, workshops, and executive thought leadership.
- Own user gatherings, executive events, roundtables, workshops, and other high-touch customer programs.
- Partner with Customer Advocacy, FDE, Sales, Digital Growth, and Content to design useful curricula and activate customer champions through speaking and storytelling.
- Build customer communities that connect peers around shared challenges, use cases, and opportunities.
- Work with trade associations to strengthen ’s presence in target public-sector segments.
- Measure attendance, NPS, adoption, expansion, referral pipeline, renewals, and advocacy impact.
Requirements
- 4+ years of experience in customer marketing, field marketing, account-based marketing, or a related field.
- Experience developing high-touch customer programs, events, communities, or account-based campaigns.
- Understanding of how customer marketing supports retention, expansion, advocacy, and long-term customer value.
- Experience partnering with Customer Advocacy and Sales and managing multiple programs, stakeholders, and timelines.
- Strong written and verbal communication skills and a customer-focused approach.
- Experience with Salesforce, HubSpot, or similar CRM and marketing automation platforms; regular travel is required.
Nice to have
- Experience in public sector, public safety, or state and local government.
- Experience building training curricula.
- Perspective on AI governance or public-sector digital transformation.
Culture & Benefits
- Benefits are provided alongside base salary.
- Potential equity and bonus opportunities may apply.
- Inclusive workplace committed to diversity and equal employment opportunity.
- Opportunity to build a new customer field marketing motion without an existing playbook.
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