Senior Customer Consultant (FMCG)

Location: Warsaw, Poland

Salary: PLN 120,000–PLN 144,000 per year

Company

hirify.global is a consumer intelligence company providing consumer buying behavior insights, retail measurement, analytics, and technology platforms across global markets.

What you will do

• Maintain and enhance relationships with strategic FMCG clients and build long-term partnerships.
• Act as the main client contact, lead meetings and presentations, and present recommendations to senior and C-level stakeholders.
• Understand client business needs and conduct strategic workshops that generate value and new opportunities.
• Analyze and interpret sales and market data to answer business questions and provide actionable recommendations.
• Manage client escalations, support complex topics, and drive adoption of hirify.global tools and capabilities.
• Coordinate closely with analytical and sales teams to support client satisfaction and business growth.

Requirements

• 2–3 years of experience combining client-facing and analytical responsibilities, such as account management, category management, trade marketing, or client consulting.
• Experience in the FMCG industry is preferred.
• Strong client partnership, service, presentation, communication, and analytical skills.
• Ability to combine market data with consumer and trend knowledge and translate findings into practical business recommendations.
• Very good knowledge of Microsoft Excel and PowerPoint.
• Fluent Polish and very good written and spoken English are required.
• Ability to work independently and collaboratively in a virtual environment.

Culture & Benefits

• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee Assistance Program.
• Inclusive workplace focused on diversity, equity, and inclusion.