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2 дня назад

Field Deployment Analyst (Network)

Формат работы
remote
Тип работы
fulltime
Английский
b2
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:
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TL;DR
Field Deployment Analyst (Network): Troubleshooting hardware, software, and network connectivity issues across agency facilities with an accent on Cisco Layer 2/3 devices, Palo Alto firewalls, and rapid outage diagnosis. Focus on implementing component-level remediation, coordinating deployment windows and site surveys, and documenting field operations while escalating complex incidents to Tier 3 engineering support.

Location: Remote

Company

hirify.global supports complex agency and defense-related technology operations.

What you will do

  • Diagnose hardware, software, and network connectivity issues affecting agency networks.
  • Determine whether outages result from commercial circuit failures or internal facility defects.
  • Implement remediation, including failed component replacement, and escalate complex issues to Tier 3 field engineering.
  • Coordinate with NOCs, network engineers, field technicians, customer representatives, and external vendors.
  • Execute scheduled deployment windows, conduct site surveys, and coordinate escalation paths between field and back-office engineering teams.
  • Prepare deployment reports, verification logs, incident post-mortems, schedule updates, tracking matrices, and asset database updates.

Requirements

  • Secret clearance required before starting.
  • BA or BS degree with five years of experience, or a high school diploma.
  • Expertise with Cisco Layer 2/3 devices and Palo Alto firewall products.
  • Experience supporting Microsoft Windows and Linux environments.
  • DHS or CBP experience.
  • Availability for a rotating on-call schedule.

Culture & Benefits

  • Remote workplace.
  • Regular employment.
  • Collaborative work across multidisciplinary technical teams.
  • Core values emphasize helpfulness, honesty, humility, continuous improvement, and commitment to mission delivery.

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