General Manager (AI)

Location: Milton Keynes, United Kingdom

Company

hirify.global is part of Jonas Software, a global provider of enterprise management software for more than 60,000 customers across over 30 countries.

What you will do

• Lead the overall strategy, operations, profitability, and performance of MWC Partners.
• Develop and coach a high-performing leadership team while driving accountability, succession planning, and organisational change.
• Increase recurring revenue, payments revenue, customer lifetime value, retention, and commercial growth.
• Provide strategic oversight of the product portfolio and support the commercialisation of scalable products and intellectual property.
• Embed AI, automation, and business systems across functions to improve productivity, customer experience, operational efficiency, and profitability.
• Manage customer relationships, group governance, financial reporting, budgeting, forecasting, and strategic planning.

Requirements

• Proven leadership experience in a software or technology business.
• Strong commercial and financial acumen, including experience with budgeting, forecasting, and business performance targets.
• Experience leading multidisciplinary teams and developing software products and services.
• Experience leading organisational change and continuous improvement.
• Strong customer relationship, stakeholder management, communication, leadership, and influencing skills.
• Comfort using AI and technology to improve business performance.

Nice to have

• Experience in retail technology, hospitality technology, payments, or SaaS.

Culture & Benefits

• Regular employment with scheduled working hours of 37.5 hours per week.
• Focus on customer outcomes, continuous improvement, innovation, and operational excellence.
• Collaboration with group functions including Finance, HR, IT, Legal, and Information Security.
• Opportunity to lead AI-enabled innovation and scalable ways of working across the business.