Service Account Assistant

Location: Nashville, TN, USA

Salary: $43,000–$47,000 per year

Company

A growing organization focused on efficient, collaborative, and results-driven work environments.

What you will do

• Provide day-to-day support for assigned client accounts and respond to service inquiries and requests.
• Maintain accurate account information and documentation.
• Coordinate with internal departments to ensure client requests are handled efficiently.
• Follow up with clients regarding services, updates, and outstanding requests.
• Identify client needs, communicate them clearly, and assist with resolving routine service concerns.
• Support account-related administrative and operational tasks while building professional client relationships.

Requirements

• Strong verbal and written communication skills.
• Professional and customer-focused attitude.
• Excellent organizational and time-management abilities with strong attention to detail.
• Ability to manage multiple priorities and work independently or as part of a team.
• Strong problem-solving and interpersonal skills.
• Basic computer and administrative skills, with willingness to learn and develop in account management, customer service, and business operations.

Culture & Benefits

• Full-time position with opportunities for professional growth and increased responsibility.
• Supportive, collaborative, and service-focused work environment.
• Practical development in account coordination, client relations, communication, organization, and service operations.
• Transferable skills supporting future advancement into account management, client services, and leadership positions.