Senior Site Reliability Engineer (SaaS)

Location: Remote across the United States or Canada; access to the Denver, Colorado office is available for candidates located in Colorado. The role may require travel to the Denver headquarters or other offices in North America. Candidates must be eligible to work without sponsorship.

Salary: $110,000–$130,000 USD per year in most US locations.

Company

hirify.global provides integrated SaaS solutions, payment acceptance, marketing technology, and customer experience applications for service-based businesses.

What you will do

• Maintain uptime, reliability, and performance for production SaaS environments across AWS, colocation, and hosted infrastructure.
• Administer Windows and Linux systems, virtualization platforms, storage systems, networking components, and production database infrastructure.
• Lead infrastructure modernization, automation, monitoring, alerting, and operational visibility improvements.
• Troubleshoot complex infrastructure and connectivity incidents, lead root cause analysis, and implement corrective actions.
• Support SOX, PCI, and HIPAA compliance, vulnerability remediation, infrastructure lifecycle maintenance, and technical documentation.
• Lead medium-sized infrastructure projects and participate in disaster recovery planning and testing.

Requirements

• 8 years of systems, infrastructure, or cloud engineering experience in production environments.
• Experience administering Windows Server and Linux systems and supporting AWS infrastructure.
• Experience with enterprise virtualization platforms, networking, firewalls, storage, backup, and recovery processes.
• Experience implementing infrastructure automation with PowerShell, Bash, Python, or similar scripting languages.
• Experience leading technical investigations and root cause analysis for production issues.
• Must be eligible to work in the United States or Canada without sponsorship.

Nice to have

• Terraform or other Infrastructure as Code experience.
• Ansible, Puppet, or Chef experience.
• Experience with PCI-DSS, HIPAA, or SOX-regulated environments.
• Experience with cloud migration, highly available SaaS systems, and disaster recovery testing.
• Experience creating engineering standards, operational documentation, and infrastructure diagrams.

Culture & Benefits

• Flexible work environment with fully remote or in-office options near company offices.
• Health and wellness benefits.
• 401(k) with company match.
• Flexible and generous FTO time off.
• Employee Stock Purchase Program.