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5 дней назад

Senior Business Operations Partner (Semiconductor)

Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Taiwan
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Senior Business Operations Partner (Semiconductor): Managing complex customer order portfolios and the end-to-end order-to-revenue process with an accent on forecasting, shipment execution, revenue realization, and commercial risk management. Focus on evaluating operational scenarios, aligning cross-functional stakeholders, and improving execution across customer commitments, ERP data, and business performance.

Location: Hsinchu, Taiwan

Company

hirify.global develops and services materials engineering equipment used to manufacture semiconductor chips and advanced displays.

What you will do

  • Own the end-to-end order-to-revenue process, including forecasting, order management, shipment execution, billing, and revenue realization.
  • Partner with Sales leadership on customer commitments, booking plans, revenue objectives, and operational risk management.
  • Manage complex customer orders and commercial scenarios while balancing customer expectations, operational feasibility, contractual requirements, and business goals.
  • Act as the escalation point for critical order, fulfillment, and customer commitment issues.
  • Collaborate with Finance, Manufacturing, Logistics, Trade Compliance, Legal, and regional operations teams to resolve issues and drive execution.
  • Monitor business metrics, maintain ERP and planning data integrity, ensure compliance, and improve order execution processes and customer experience.

Requirements

  • Bachelor’s degree in Business, Supply Chain, Operations Management, Engineering, or a related field.
  • 8+ years of experience in business operations, sales operations, customer operations, commercial operations, order management, or related functions.
  • Experience supporting customer-facing operations in semiconductor, manufacturing, capital equipment, or high-tech industries.
  • Strong understanding of order management, customer commitments, forecasting, logistics, revenue realization, and commercial processes.
  • Experience influencing cross-functional stakeholders in a matrixed organization and partnering with Sales leadership.
  • Experience with ERP systems, preferably SAP, plus strong analytical, problem-solving, communication, and decision-making skills.

Culture & Benefits

  • Supportive work culture focused on learning, development, and career growth.
  • Opportunity to contribute to semiconductor and advanced display manufacturing technologies.
  • Employee health and wellbeing programs supporting personal and professional growth.
  • Regular full-time employment with no relocation eligibility.

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