5 дней назад
Senior Business Operations Partner (Semiconductor)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Business Operations Partner (Semiconductor): Managing complex customer order portfolios and the end-to-end order-to-revenue process with an accent on forecasting, shipment execution, revenue realization, and commercial risk management. Focus on evaluating operational scenarios, aligning cross-functional stakeholders, and improving execution across customer commitments, ERP data, and business performance.
Location: Hsinchu, Taiwan
Company
develops and services materials engineering equipment used to manufacture semiconductor chips and advanced displays.
What you will do
- Own the end-to-end order-to-revenue process, including forecasting, order management, shipment execution, billing, and revenue realization.
- Partner with Sales leadership on customer commitments, booking plans, revenue objectives, and operational risk management.
- Manage complex customer orders and commercial scenarios while balancing customer expectations, operational feasibility, contractual requirements, and business goals.
- Act as the escalation point for critical order, fulfillment, and customer commitment issues.
- Collaborate with Finance, Manufacturing, Logistics, Trade Compliance, Legal, and regional operations teams to resolve issues and drive execution.
- Monitor business metrics, maintain ERP and planning data integrity, ensure compliance, and improve order execution processes and customer experience.
Requirements
- Bachelor’s degree in Business, Supply Chain, Operations Management, Engineering, or a related field.
- 8+ years of experience in business operations, sales operations, customer operations, commercial operations, order management, or related functions.
- Experience supporting customer-facing operations in semiconductor, manufacturing, capital equipment, or high-tech industries.
- Strong understanding of order management, customer commitments, forecasting, logistics, revenue realization, and commercial processes.
- Experience influencing cross-functional stakeholders in a matrixed organization and partnering with Sales leadership.
- Experience with ERP systems, preferably SAP, plus strong analytical, problem-solving, communication, and decision-making skills.
Culture & Benefits
- Supportive work culture focused on learning, development, and career growth.
- Opportunity to contribute to semiconductor and advanced display manufacturing technologies.
- Employee health and wellbeing programs supporting personal and professional growth.
- Regular full-time employment with no relocation eligibility.
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