Customer Engineer-Epi (Semiconductor)

Location: Shanghai, China; onsite customer and clean-room work required. Relocation is not available.

Company

hirify.global provides materials engineering solutions and equipment used to manufacture semiconductor chips and advanced displays.

What you will do

• Install, maintain, and upgrade customer semiconductor manufacturing equipment.
• Apply diagnostic techniques and digital analytics to assess and resolve technical issues.
• Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Collaborate with senior field service engineers and customers to understand process flows, requirements, roadmaps, and business challenges.
• Train and mentor junior field service engineers.
• Coordinate directly with customers to support smooth equipment operation.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• 4–7 years of experience in the semiconductor or equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum systems, and/or thermodynamics.
• Strong knowledge of hand tools and digital multimeters.
• Effective written and verbal communication skills and basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license, ability to obtain a passport if travel is required, and ability to meet all onsite safety, environmental, and COVID-19 requirements.

Culture & Benefits

• Supportive work culture focused on learning, development, and career growth.
• Health and wellbeing programs supporting employees at work and at home.
• Work in clean-room environments with required personal protective equipment.
• Physical work includes extended standing and walking, work in confined spaces and at height, ladder climbing, and lifting up to 35 lbs.