CMP Customer Engineer (Semiconductor)

Location: Icheon-Gwango, South Korea; onsite customer service with 20% travel

Company

hirify.global develops and services materials engineering equipment used to manufacture semiconductor chips and advanced displays.

What you will do

• Install, maintain, and upgrade customer equipment alongside Senior Field Service Engineers.
• Use digital analytics and basic diagnostic techniques to troubleshoot and resolve equipment issues.
• Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Coordinate directly with customers to support smooth equipment operation and service delivery.
• Work in clean-room environments while following safety, environmental, and onsite requirements.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• 1–2 years of experience in customer or field service support, or a related technical field.
• Ability to read and interpret electrical and mechanical schematics and diagnose basic technical issues.
• Basic mechanical aptitude in areas such as pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Familiarity with hand tools and digital multimeters, plus basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license, ability to obtain a passport if travel is required, and ability to meet all onsite safety and environmental requirements.

Nice to have

• 2–4 years of experience in customer or field service support, or a related technical field.

Culture & Benefits

• Supportive work culture focused on learning, development, and career growth.
• Employee health and wellbeing programs and support for personal and professional development.
• Training provided for maintenance of the listed equipment systems.
• Regular travel is required for approximately 20% of working time.
• Physical work includes extended walking and standing, work in tight spaces and at height, lifting up to 35 lbs., and use of personal protective equipment in clean rooms.