Director, Storefront (eCommerce)

Location: United States - Remote

Company

hirify.global is a web technology company serving millions of customers through brands including Network Solutions, Bluehost, HostGator, Domain.com, Register.com, and Web.com.

What you will do

• Define and execute the storefront vision, roadmap, operating model, KPIs, and governance processes.
• Lead the digital customer journey across acquisition, purchase, onboarding, renewal, and expansion.
• Own storefront revenue, conversion, average order value, customer lifetime value, retention, renewals, and cross-sell performance.
• Lead merchandising, purchase flows, checkout, product presentation, and self-service buying experiences.
• Build experimentation, personalization, targeting, analytics, and optimization programs.
• Partner with Product, Engineering, UX, Design, Customer Experience, Analytics, Finance, and Marketing while developing a high-performing cross-functional team.

Requirements

• Bachelor's degree in Business, Marketing, Technology, Economics, or a related discipline.
• 8–10+ years of leadership experience in digital commerce, eCommerce, growth, product, or online marketplace environments.
• 4–6+ years leading cross-functional teams and demonstrated ownership of digital revenue, P&L, and budgets.
• Proven success scaling digital storefronts and improving conversion, retention, and customer lifetime value.
• Strong understanding of subscription models, SaaS, hosting, domains, or digital services.
• Expertise in digital merchandising, conversion rate optimization, pricing strategy, customer lifecycle management, data, and experimentation frameworks.

Nice to have

• Experience in web hosting, domains, SaaS, cybersecurity, website builders, or digital services.
• Experience in PE-backed, high-growth, or transformation-focused environments.
• Experience managing global teams and multi-market digital businesses.

Culture & Benefits

• Health insurance, HSA, medical, dental, vision, matching 401(k), life and disability coverage.
• Tuition reimbursement, pet insurance, and generous vacation policy.
• Diversity, inclusion, belonging initiatives, and 20+ employee affinity groups.
• Mentorship, learning opportunities, career development, and exposure to different areas of the business.
• Full-time, at-will employment.