MDP Customer Support Technician I (Semiconductor)

Location: Yokkaichi, Japan

Company

hirify.global develops and services materials engineering equipment used to manufacture semiconductor chips and advanced displays.

What you will do

• Perform Tier I procedures, preventive maintenance, and wet-cleaning activities.
• Assist senior engineers with corrective maintenance and basic equipment diagnostics.
• Disassemble, clean, and rebuild kits as part of kit management quality processes.
• Apply standard procedures, documentation, test equipment, and best known methods to resolve basic technical problems.
• Represent hirify.global professionally at customer sites and maintain an orderly work area.
• Follow intellectual property and safety procedures while working with customer equipment.

Requirements

• Basic analytical skills and the ability to follow standard operating procedures.
• Ability to communicate information effectively and work with senior engineers and other team members.
• Ability to work in a cleanroom and use required personal protective equipment, including coveralls, hoods, gloves, respirators, chemical aprons, and face shields.
• Ability to walk extensively, stand for extended periods, work in tight spaces, bend, kneel, climb stairs and ladders, and lift up to 35 lbs.
• Ability to distinguish colors, tolerate potentially difficult noise conditions, and use hand and power tools.
• Willingness to travel approximately 10% of the time.

Culture & Benefits

• Supportive work culture focused on learning, development, and career growth.
• Employee health and wellbeing programs and support.
• Regular employment with full-time working status.
• Relocation eligibility is available.