DDP Customer Support Technician

Location: Icheon-Godam, South Korea. Travel required up to 20% of the time. Relocation is not available.

Company

hirify.global designs, builds, and services materials engineering equipment used to manufacture semiconductor chips and advanced displays.

What you will do

• Perform Tier I procedures, preventive maintenance, and wet-cleaning operations.
• Assist senior engineers with corrective maintenance when required.
• Disassemble, clean, and rebuild kits according to kit management quality standards.
• Learn and apply basic diagnostic techniques using technical documentation and test equipment.
• Diagnose and resolve basic technical problems while following established best-known methods and intellectual property guidelines.
• Represent hirify.global professionally at customer sites, maintain an orderly work area, and follow all safety procedures.

Requirements

• Basic analytical skills and the ability to follow standard operating procedures or scientific methods.
• Ability to communicate information effectively and collaborate with engineers and team members.
• Ability to work in a cleanroom while wearing required personal protective equipment, including coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
• Ability to perform physically demanding work, including extended walking and standing, bending, kneeling, climbing, working in tight spaces, and lifting up to 35 lbs.
• Ability to distinguish between colors, work in noisy environments, and use hand and power tools.
• No supervisory responsibilities are required.

Culture & Benefits

• Supportive work culture focused on learning, development, and career growth.
• Programs and support for employee health, wellbeing, and professional development.
• Regular employment with full-time status.
• Customer-facing work with a focus on safety, professionalism, and service quality.