Plus
Включить Plus
Назад
Company hidden
3 часа назад

LAT Customer Collaboration Manager

Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Mexico
Вакансия из списка Hirify.GlobalВакансия из Hirify RU Global, списка компаний с восточно-европейскими корнями
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:
/
TL;DR
LAT Customer Collaboration Manager (Customer Supply Chain/Kinaxis): Leading customer collaboration and operational performance across LATAM with an accent on strategic customer partnerships, KPI governance, and digital transformation. Focus on driving Kinaxis adoption, implementing AI and automation, improving revenue and service execution, and developing a high-performing regional team.

Location: Mexico City, Mexico; hybrid and office-based. The position must be based in Mexico City.

Company

hirify.global develops collaboration-focused products and solutions and operates as a global company with a strong focus on inclusive, flexible work environments.

What you will do

  • Lead the Customer Collaboration organization across LATAM and strengthen partnerships with strategic customers.
  • Own customer operational KPIs, including OTIF, Fill Rate, SLA, revenue execution, backlog health, and inventory visibility.
  • Partner with Commercial, Sales, Operations Execution, Logistics, Demand Planning, Finance, and strategic customers on performance reviews, business planning, and forecast collaboration.
  • Drive adoption of Kinaxis and lead AI, automation, continuous improvement, simplification, and process-standardization initiatives.
  • Lead, coach, and develop a high-performing regional team, including succession planning and performance management.

Requirements

  • Bachelor’s degree in Supply Chain, Business Administration, Engineering, or a related field.
  • 8+ years of experience in Customer Supply Chain, Customer Collaboration, or Customer Operations.
  • 5+ years of people leadership experience and experience managing strategic customer relationships.
  • Strong cross-functional leadership, stakeholder management, executive communication, and data-driven decision-making skills.
  • Fluency in English and Spanish.
  • Must be based in Mexico City.

Nice to have

  • Experience with Kinaxis or advanced planning systems.
  • Oracle and/or SAP experience.
  • Experience leading digital transformation initiatives.
  • Lean Six Sigma or Continuous Improvement certification.
  • Project Management experience.

Culture & Benefits

  • Hybrid work model combining remote and on-premises collaboration according to team and department needs.
  • Flexible working environments designed to support personal and family wellbeing.
  • Comprehensive benefits packages that vary by location.
  • Inclusive, diverse, and collaborative workplace culture.

Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →

Categories

AI jobs