Store Operations Specialist (e-Commerce)

Location: Singapore

Company

Razer is a global gaming-focused company operating across multiple markets and continents.

What you will do

• Manage and optimize end-to-end e-commerce operations across 40 global markets, ensuring consistency, compliance, and localization.
• Define and improve SOPs, workflows, and governance frameworks while identifying operational gaps and implementing scalable improvements.
• Drive automation, personalization, and AI-powered enhancements across e-commerce operations.
• Manage product lifecycle operations, including product data, pricing, taxonomy, and content governance.
• Partner with e-commerce sales specialists on data-driven merchandising strategies to improve conversion, average order value, and revenue.
• Coordinate site enhancements, digital transformation projects, stakeholder alignment, risk mitigation, and escalated customer issues.

Requirements

• Bachelor’s degree in Business, E-Commerce, Marketing, Information Systems, or a related field.
• At least 1 year of experience in e-commerce, digital operations, or online merchandising.
• Experience managing multi-market or global e-commerce environments.
• Strong understanding of website architecture, UX principles, and conversion optimization.
• Strong project management, stakeholder management, communication, problem-solving, and leadership skills.
• Experience with data analysis tools such as Google Analytics, Looker, or Power BI.

Nice to have

• Experience with Salesforce Commerce Cloud, SAP Commerce Cloud, Shopify, or Magento.
• Basic knowledge of HTML, CSS, and JavaScript.

Culture & Benefits

• Opportunity to contribute to a global gaming mission and work across a team spanning five continents.
• Inclusive and respectful workplace with equal-opportunity employment practices.
• Reasonable accommodations are provided where needed for disability or religious practices.