Sales Coordinator - DACH

Location: London, United Kingdom; hybrid work with a minimum of three office days per week. The role supports sales operations across Germany, Austria, and Switzerland.

Company

hirify.global creates original, soft, and playful toys for customers worldwide.

What you will do

• Support Regional Sales Managers and independent retail partners across the DACH region.
• Manage customer orders, back orders, amendments, deliveries, and product availability updates.
• Monitor stock allocations and coordinate solutions with customers and internal sales colleagues.
• Work with internal teams to ensure accurate and timely order fulfilment.
• Coordinate sample requests across multiple warehouse locations.
• Maintain customer records, support events and regional sales activities, and contribute to process improvements.

Requirements

• Fluent German language skills required.
• Previous experience in sales support, customer service, administration, or coordination.
• Strong written and verbal communication, organisation, attention to detail, and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment with a proactive, solutions-focused approach.
• Good working knowledge of Microsoft Office, particularly Excel and PowerPoint.
• Experience with ERP, CRM, or reporting systems, including Power BI or Microsoft Dynamics 365, is beneficial.

Culture & Benefits

• Hybrid work model with a minimum of three days per week in the office.
• Discretionary annual bonus based on company and individual performance.
• Vitality optical and dental cover, life insurance at four times basic salary, and a salary sacrifice pension with 5% company and employee contributions.
• 25 days of paid holiday and a confidential employee health and wellbeing support programme.
• Subsidised buffet breakfast and lunch prepared by an onsite private chef team three days per week.
• Regular social events organised by the social committee.