Senior Product Manager - AI Solutions (AI)

Location: Hybrid in São Carlos, Brazil

Company

hirify.global is a global data and technology company providing data-driven solutions across financial services, healthcare, automotive, agribusiness, insurance, and other markets.

What you will do

• Own the product vision, strategy, roadmap, discovery, and delivery lifecycle for AI-powered Credit and Fraud Operations products.
• Partner with Engineering, Applied AI/ML, Design, Operations, Risk, Compliance, and Governance teams to deliver intelligent agents, case management experiences, and operational workflows.
• Define AI feature requirements, including prompts, agent workflows, evaluation criteria, guardrails, and human-in-the-loop controls.
• Lead global co-development, stakeholder workshops, executive discussions, prioritization, and product investment planning across multiple regions.
• Monitor product performance, operational metrics, customer outcomes, and adoption to guide roadmap decisions and continuous improvement.
• Ensure solutions satisfy governance, compliance, auditability, and regulatory requirements in highly regulated financial services environments.

Requirements

• Advanced English proficiency and confidence communicating in a global environment.
• Bachelor’s degree or equivalent professional experience.
• Experience in Product Management and building or delivering AI/GenAI-powered products and solutions.
• Experience with product discovery, customer journey mapping, JTBD, hypothesis-driven development, Agile delivery, backlog management, sprint planning, and roadmap prioritization.
• Practical experience specifying and evaluating AI-powered experiences through prompt design, agent orchestration, tool-use flows, evaluation frameworks, guardrails, and human oversight.
• Experience with API-based products, platform architectures, data-driven decision-making, and collaboration with distributed global teams.

Nice to have

• Experience in financial services, fintech, risk, credit, fraud, identity, KYC, AML, or underwriting.
• Experience launching and scaling AI-native enterprise products.
• Familiarity with AI governance, observability, responsible AI practices, Jira, Confluence, product analytics platforms, or AI development ecosystems.
• Experience influencing cross-functional teams without direct management responsibility.

Culture & Benefits

• Permanent, full-time employment in a hybrid work arrangement.
• Collaboration with globally distributed teams across multiple regions.
• People-centric, inclusive, and purpose-driven culture.
• Professional development and inclusive recruitment initiatives, supported by employee affinity groups.
• Global organization with approximately 25,200 employees across 32 countries.