Technical Solutions Specialist, Data Management

Location: Perth, Western Australia; office-based three days per week with remaining days remote

Company

hirify.global develops technology for Earth sciences, supporting mineral resources, infrastructure, renewable energy, and environmental applications across more than 145 countries.

What you will do

• Provide technical support for hirify.global solutions and partner products across mining, civil, environmental, and energy sectors.
• Support customers through trials, onboarding, implementation, upgrades, and post-purchase use of Data Management solutions.
• Resolve customer issues through face-to-face conversations, telephone, and email.
• Represent the Data Management portfolio regionally and share customer and market feedback with software development teams.
• Support sales activities through product demonstrations, needs discovery, implementation planning, and lead follow-up.
• Deliver training and collaborate globally on demonstrations, training materials, and implementation best practices.

Requirements

• Degree in geosciences, geoscience engineering, or a closely related discipline.
• At least five years of professional experience across geoscience and data management.
• Experience with data management and geoscience or engineering-related 3D modelling software, ideally including the Leapfrog suite.
• Knowledge of geoscience databases, data structures, integrations, networking technology, and platforms.
• Confident written and verbal English communication skills and the ability to build sustainable customer and stakeholder relationships.

Culture & Benefits

• Flexible hybrid working with regular in-person collaboration.
• Collaborative culture focused on customer value, ownership, open communication, and continuous improvement.
• Competitive salary and location-specific benefits.
• Paid volunteer day, employee share purchase plan in most locations, and rewards and recognition program.
• Continuous learning, career growth opportunities, wellbeing programs, personal support resources, and office team events.

Hiring process

• Submit a covering letter and CV.