7 часов назад
IT Operations Analyst
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IT Operations Analyst (MDM/SSO/HIPAA): Executing the technology workstream of a HIPAA security remediation plan, maintaining endpoint and access controls, and supporting distributed healthcare operations with an accent on audit readiness, device compliance, and documentation quality. Focus on administering MDM and SSO platforms, verifying MFA and encryption controls, managing offboarding and software assets, and solving IT support issues with daily U.S. Central Time overlap.
Location: Remote from Brazil, Mexico, Colombia, Chile, Argentina, or Panama; at least 4 hours of daily overlap with U.S. Central Time
Company
is a remote work platform connecting professionals in Latin America with companies worldwide; this role supports Stride Autism Centers, a U.S. healthcare organization operating 23 centers.
What you will do
- Execute the technology workstream of the HIPAA security remediation plan.
- Build and maintain inventories of systems handling PHI, devices, software licenses, ownership, and access controls.
- Drive MDM enrollment and compliance across company-managed devices, including patching, security policies, and remediation.
- Support SSO rollout, MFA enforcement, encryption reporting, remote lock/wipe testing, and employee offboarding.
- Maintain audit-ready evidence, runbooks, checklists, configurations, tests, and exports.
- Provide first-line IT support and coordinate device planning, procurement inputs, MDM setup, and go-live readiness for new centers.
Requirements
- 3–5+ years of experience in IT support, endpoint administration, or IT operations in distributed, multi-site environments.
- Hands-on experience with MDM or endpoint management platforms such as Mosyle, Jamf, Kandji, Microsoft Intune, or comparable tools.
- Experience administering identity and access management, including SSO and MFA in Google Workspace, Okta, Microsoft Entra ID, or similar platforms.
- Working knowledge of HIPAA Security Rule requirements and familiarity with NIST CSF or CIS Controls.
- Experience with software asset and license management, strong documentation skills, and discretion when handling elevated access in a PHI environment.
- Excellent written English and at least 4 hours of daily overlap with U.S. Central Time are required.
Nice to have
- CompTIA A+, Network+, Security+, Google Workspace, or Microsoft administrator certifications.
- Experience supporting EHR or practice management platforms, especially CentralReach.
- Experience with helpdesk systems, remote support tools, or remote support for a U.S. healthcare organization under a business associate agreement.
Culture & Benefits
- Fully remote work.
- Compensation in USD.
- Work in an international company with high-growth opportunities.
- Collaborative support for distributed healthcare operations.
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