4 дня назад
Director of Player Development (iGaming)
140 000 - 160 000CAD
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Director of Player Development (iGaming): Leading VIP acquisition, retention, revenue growth, and regional player development across online sportsbook and iCasino products with an accent on sales leadership, customer engagement, and market share expansion. Focus on managing VIP teams, analyzing performance data, coordinating responsible gaming and compliance operations, and developing high-value player relationships across Canada and the United States.
Location: Toronto, ON; remote role with travel to events throughout the United States and Canada
Salary: $140,000–$160,000 CAD
Company
PENN Entertainment provides integrated entertainment, sports content, casino gaming, online gaming, sports betting, and media products through and its digital brands.
What you will do
- Own regional player development performance across online sportsbook and iCasino products, including VIP acquisition, retention, profit and loss, reinvestment, and market share expansion.
- Direct and develop VIP Managers and regional VIP teams across operating states and provinces.
- Lead casino marketing strategy, revenue growth, VIP database expansion, customer engagement, and sales performance.
- Oversee member onboarding, loyalty, sales, surveys, reactivation, high-value player relationships, and VIP events.
- Use daily reporting, KPI analysis, and player performance reviews to make regional business decisions.
- Coordinate with Risk and Trading, Responsible Gaming, Payments, and AML teams on operational and business decisions.
Requirements
- 5+ years of gaming experience, including online gaming or brick-and-mortar casino experience.
- 3+ years of management experience with a proven record of managing sales teams and driving revenue.
- 2+ years of experience with an online gaming operation, customer service, concierge, luxury telemarketing, or account management.
- Strong Excel, communication, telephone etiquette, data management, and player reporting skills.
- Ability to travel and attend on- and off-property events throughout the United States and Canada.
- Must qualify for licenses and permits required by applicable federal, state, and local regulations.
Culture & Benefits
- Remote work arrangement with travel for customer and property events.
- Opportunity to work on online gaming, sportsbook, casino, and sports media products.
- Benefits and personalized support for physical, financial, and emotional wellbeing.
- Eligible positions may include commissions or bonuses under applicable plans.
- Equal opportunity workplace.
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