5 дней назад
VIP Host, Predictions (iGaming)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
VIP Host, Predictions (iGaming): Building long-term relationships with high-value players and growing revenue through personalized engagement, events, communications, and gaming offers with an accent on customer loyalty, market understanding, and responsible gaming. Focus on managing player escalations, analyzing feedback and trends, and coordinating licensed VIP engagement activities across local and national channels.
Location: Remote - US; willingness to travel and work nights and weekends is required.
Company
is a publicly traded technology company and regulated gaming operator headquartered in Boston.
What you will do
- Build and maintain authentic, trusted relationships with the most engaged players.
- Execute the VIP engagement strategy to drive customer loyalty and brand advocacy.
- Manage player communications, national and local events, and escalation responses.
- Introduce relevant games, promotions, channels, and platforms based on market and player needs.
- Compile player feedback to support platform improvements and identify revenue opportunities.
- Follow VIP engagement and responsible gaming policies.
Requirements
- Bachelor's degree in a related field or equivalent relevant experience.
- At least 3 years of experience in sales, account management, or a customer-facing role.
- Analytical mindset and ability to make quick, confident decisions using data and trends.
- Comfort working in a fast-paced, collaborative, entrepreneurial environment.
- Ability to obtain and maintain required state gaming and financial licenses.
- Availability to travel and work nights and weekends.
Culture & Benefits
- Work in a regulated gaming and technology environment focused on innovation.
- Collaborate across teams in an entrepreneurial and fast-paced setting.
- Receive guidance through the applicable state gaming license process.
- Equal-opportunity employment with a commitment to non-discrimination.
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